Answers to all questions

The winter season of the Aletsch Arena lasts from December 8, 2022 to April 15, 2023.

Yes, most offers of the Snowsport School Riederalp are bookable during the whole season.

The ski school office is located directly next to the top station of the Riederalp Mitte gondola. Opposite is the supermarket 'Coop'.
 Google Maps

On foot you can reach the meeting point Alpenrose from Riederalp West in about 20 minutes.
 Google Maps

The company Walker Transporte offers a shuttle from the station Riederalp West to the meeting point Alpenrose from Monday-Friday morning at 9:45 am (CHF 5/ person, information without guarantee). Bookings are possible the day before until 18:00 by phone +41 79 310 50 52.

The snowsport school Riederalp organizes every Wednesday on the piste "17 Blausee" a ski and snowboard race for all children and youngsters from the group courses of the “Red League” and higher.

The starting times vary from class to class and will be announced on the day of the race. Teachers can provide information about the exact location and time before the course begins.

The ski race for the "Blue League" and "Kids" will take place on Thursday morning at the meeting point Alpenrose. The finish area is next to the ski school chalet.

The afternoon course "Knirpse" for the youngest skiers wraps up the week on Friday afternoon with a tunnel descent in the Kinderland. Accompanying adults are welcome to come and cheer.

The Kinderland and the Alpenrose meeting point are easily accessible on foot.

On weekends from 10:00-12:00 and 13:00-16:00 and during the week from 13:00-16:00, beginners can visit the Snowgarden on their own. The entrance fee is CHF 10 per person and can be paid at the ski school office or directly on site in cash or with Twint.

A supervisor is available for questions and in case of problems with the conveyor belts.

During the week, the Snowgarden is used by group lessons all morning. Private persons are requested to leave the fenced area.

If you have any problems or questions regarding the online booking, please do not hesitate to contact us by phone: +41 (0)27 927 10 01 or by e-mail: info(at)

It is possible that the online store will be closed shortly before the course starts due to high demand. You can still contact us with your request.

In the course description of the classes of the 'Ski Swiss Snow League' you will find linked videos. These will show you what the class is dealing with and can help to assess your child.

You can find detailed description of the levels in English here.

You can have your child's learning level written down in a ski school booklet at the ski school office after a course ends. This way you can check the level and the upcoming learning goals at any time in the future.

After an initial division into levels at the time of booking, the children are divided into classes on site by our snow sports instructors.

With proven experience, they do their best to assess the children and divide them into coherent groups based on, for example, size, age and indications from the accompanying persons.

The composition of the class can be changed by the teachers at the beginning of the week to make it fit better.

Individual participants can be moved up or down during the week if their personal level does not match that of the group. Such changes occur mainly at the beginning of the week and are made by the teacher's assessment.

Our courses fill up quickly, especially during the high season. It is recommended to book early via our online store. A spontaneous booking in the ski school office on site is possible, but can be associated with waiting times and the risk that the desired offer is already fully booked.

No. Since beginners without previous experience differ a lot in learning pace prerequisites, it is difficult to form a suitable group. That’s why we do not offer group courses for beginners.

We recommend our private lessons. In private lessons, personal needs can be addressed individually.

No. Due to lack of demand, we cannot offer this course.

Children from the age of 2 can be looked after in our child-friendly ski school chalet. Childcare can be booked by the day or by the week, in the morning or in the afternoon.

Please contact us with your request about a week in advance so that we can ensure suitable care.

Different weather conditions are part of snow sports and our courses take place whenever possible. Snowsport lessons are designed according to the weather and adapted to the conditions. Bad weather is not a reason for a refund.

Reason for cancellation of lessons on the part of the Snowsports School Riederalp is exclusively the complete inability of rail operations by the mountain railroads (force majeure).

Please take note of our cancellation conditions in our general terms and conditions for information on refunds.

Group course: Notify us as early as possible. In the case of group courses, we make every effort to ensure that the entry or continuation of the course is possible in spite of a short illness. Our cancellation policy applies. We strongly recommend travel insurance to cover costs in case of illness or accident.

Private lessons: Notify us as early as possible. Private lessons can be rescheduled upon notification up to 1 day prior to the start of the course, depending on availability. If rescheduling is not possible, our cancellation policy will apply. We strongly recommend travel insurance to cover your expenses in case of illness or accident.